Política de privacidade

Naqaa Art is committed to absolute discretion, digital security, and the complete confidentiality of collector data. This directive outlines how your personal information is gathered, processed, and safeguarded in strict compliance with the General Data Protection Regulation (GDPR) and applicable statutory legislation.

01 / DATA CONTROLLER

The entity responsible for the collection and custody of your personal data is Naqaa Art.

  • Studio Correspondence: For all privacy-related inquiries or to exercise your statutory data rights, submit a formal request to naqaaart@protonmail.com.

02 / COLLECTED DATA

Naqaa Art records only the essential information required for seamless acquisitions, architectural commissions, and optimal digital browsing:

  • Collector Identification: Full name, phone number, email address, Tax Identification Number (NIF), and billing/delivery address.
  • Transaction & Specification Data: Payment confirmations, acquisition history, and custom artwork design specifications.
  • Digital Footprint: IP address, essential cookie parameters, and site navigation metrics.

03 / PURPOSE OF PROCESSING

Your data is processed strictly for the following operational protocols:

  • Acquisition & Fulfillment: Processing orders, issuing formal invoices, and arranging high-security transit for catalog pieces and bespoke commissions.
  • Collector Support: Managing inquiries, return protocols, and restoration consultations.
  • Legal & Administrative Duties: Fulfilling statutory tax obligations, record-keeping, and legal compliance.
  • Private Dispatches: Delivering updates regarding new EXHIBITS, private vault openings, and studio announcements (strictly subject to your explicit, revocable consent).

04 / THIRD-PARTY DISCLOSURE

Naqaa Art never sells, trades, or distributes collector data for commercial or advertising purposes. Access is granted solely to essential operational partners bound by strict confidentiality:

  • Logistics Specialists: White-glove transit and courier partners assigned to fulfill physical delivery.
  • Financial Gateways: Secured payment providers handling encrypted transaction clearances.
  • Statutory Authorities: Judicial or tax agencies only when strictly mandated by legal obligations.

05 / ARCHIVAL RETENTION

Personal data is retained only for as long as necessary to fulfill the purpose for which it was gathered, or to comply with contractual obligations and statutory tax archiving mandates (typically up to 10 years under applicable law).

06 / ARCHIVAL SECURITY

We apply the same technical rigor to digital infrastructure as we do to physical craftsmanship. Multi-layered technical, technological, and organizational security protocols are deployed to safeguard collector records against unauthorized access, loss, alteration, or disclosure.

07 / YOUR STATUTORY GDPR RIGHTS

As a collector and data subject, you hold the following rights, executable at any time and without cost:

  • Access & Rectification: Request full visibility or correction of your recorded data.
  • Erasure ("Right to be Forgotten"): Request the complete deletion of your records, provided it does not breach statutory tax retention mandates.
  • Restriction & Objection: Halt or restrict processing for specific uses, including direct studio dispatches.
  • Data Portability: Receive an encrypted digital export of your data for transfer to another entity.

To exercise any right, submit a formal directive to: naqaaart@protonmail.com.

08 / SUPERVISORY AUTHORITY

If you determine that your data rights have been compromised, you retain the right to submit a formal complaint to the relevant supervisory authority (in Portugal, the Comissão Nacional de Proteção de Dados – CNPD) or your local national data protection body.

09 / DIRECTIVE REVISIONS

Naqaa Art reserves the right to modify these Privacy Protocols to reflect legal or operational evolution.

Last Updated: July 2026